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The Benefits of Property Management Explained |

  • What is Property Management?

    Property Management is a service provided to owners to alleviate the stress and responsibilities of managing their property. A Property Management team acts as an intermediary between an owner and a tenant, taking care of the owner's investment and ensuring all regulatory items are handled. This includes schedule of condition reports, rent collection, maintenance management, and ensuring correct notices are given to the tenants.

  • What is the biggest benefit of Property Management?

    The biggest benefit of having a property managed is the peace of mind it gives the owner. Landlords can relax knowing that there is an impartial third party protecting their property, deposit, and tenant. Property managers handle and manage the often time-consuming day-to-day problems that may arise.

  • What services can Landlords expect from Property Management?

    Landlords can expect an array of services to ensure their investment property is managed to the highest standard, easing their workload and stress:
    - Collection, safe keeping, and protection of the deposit.
    - Tenant screening and documentation collection. - Full inventory on tenant check-in and check-out.
    - Accompanied viewings with prospective tenants.
    - A premium marketing package for your property, including listing on all major property portals.
    - Preparation of the tenancy agreement.
    - Move-in preparation, including painting, cleaning, pest control, and checking (any maintenance at additional cost).
    - Utility connection for both landlord and tenant.
    - Key handover/tenant check-in.
    - Register tenancy with the appropriate authorities.
    - Rent collection arrangement.
    - Management of failed rental payments.
    - Financial reporting.
    - Compliance with UK property regulations.
    - Tenant and maintenance management.
    - Renewal of contracts, including negotiation of contract changes.

  • Who typically has their property managed?

    Landlords who want to remove the stress and headaches that can come with renting out their investment property will benefit greatly from having their property managed. Landlords may live overseas, in different time zones, may travel extensively, or simply have busy work and personal lives. Many of our property management clients have a vast property portfolio and find the property management service extremely beneficial.

  • Is the service available 24hrs, 7 days a week?

    The property management team is contactable 7 days a week. Our online application is a platform for both tenants and landlords. It allows tenants to log their maintenance requests directly from their phone, and landlords can approve requests and make payments via their wallet on the application. Our property management team can then liaise with trusted contractors who are on hand 24 hours a day.

  • Under what circumstances will the landlord be contacted?

    Landlords are mainly contacted to give consent for maintenance works on their property. From there, an agreement will be made with the property management team on the best way to move forward with contractors. A landlord will also be contacted to receive updates on their investment. Updates on the property can be given weekly, monthly, or annually, depending on the landlord’s preference.

  • How many times will a property be inspected?

    The property management team conducts a check-in and check-out inspection where they will take photographs of the condition of the property. The visual inspections are very thorough and cover floor to ceiling, internal and external aspects of the property. Fixtures and fittings are checked along with appliances and the overall condition of the entire property.

  • How does a landlord get a rental increase on a property?

    As per UK regulations, an owner can only get a rental increase on a unit if the local rental laws permit this. The local authorities regulate all increases based on current market conditions. If a rental increase is permitted, it should be applied 90 days prior to the expiry of the contract to give the tenant due notice.

  • How important is a property inventory?

    A property inventory is perhaps the most important part of the service. It is a professional report recording the condition of the property. The property inventory protects the owner against damage to their investment and ensures that, should there be any dispute on the condition of the unit, there is a professional report that both parties can refer to.

  • How many days’ notice will a landlord have to give a tenant to vacate the property?

    If an owner wishes for a tenant to vacate the unit, they will have to give the tenant appropriate notice as per UK tenancy laws, which should be for one of the following reasons:
    - The property is their only place of residence.
    - Selling the unit.
    - Non-payment of rent.
    - The unit is inhabitable.

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